NeuroTechVoice.AnAIthatanswerseverycallforthosewhorefusetomissone.
2026—Future
Sample calls
Closed is for the door, not the phone.
Answered on the first ring — at 3 a.m., on a Sunday, just after closing, in the middle of a rush.
Pick a time · sample calls
Sample call written for this page · AI-generated voices, not a recording
Northside Studio · a made-up business
Bookings go to Google Calendar — in beta, on Pro and above
See pricingTranscripts of the four sample calls
Mid-rush — Friday 17:05, Open
The owner: With a client.
- Ava: Thank you for calling Northside Studio. This is Ava, an AI assistant. How can I help you today?
- Caller: I was charged twice this month.
- Ava: I'm sorry about that. I've flagged it for the owner, with your details.
- Outcome: Flagged for you
The owner: Still with the client. The billing problem is flagged for later.
After closing — Thursday 20:10, Closed
The owner: Locking up.
- Ava: Thank you for calling Northside Studio. This is Ava, an AI assistant. How can I help you today?
- Caller: Can I move Saturday's session to next week?
- Ava: Of course — it's more than a day away, so moving it is free. I have Tuesday at 10:00 or Wednesday at 17:30.
- Caller: Tuesday at ten, please.
- Ava: Done — you're moved to Tuesday at 10:00.
- Outcome: Rescheduled · Tuesday 10:00
The owner: On the way home. The session is moved in the calendar.
Sunday — Sunday 10:12, Closed
The owner: Off for the day.
- Ava: Thank you for calling Northside Studio. This is Ava, an AI assistant. How can I help you today?
- Caller: Are you open tomorrow?
- Ava: Yes — tomorrow we're open from 8:00 to 20:00. Would you like me to book you in?
- Outcome: Answered
The owner: Still off. Answered from the opening hours.
3 a.m. — Tuesday 03:12, Closed
The owner: Asleep.
- Ava: Thank you for calling Northside Studio. This is Ava, an AI assistant. How can I help you today?
- Caller: Could I come in on Wednesday afternoon?
- Ava: Of course. I have 15:00 or 16:30 — which suits you better?
- Caller: Three o'clock is perfect.
- Ava: You're booked for Wednesday at 15:00.
- Outcome: Booked · Wednesday 15:00
The owner: Still asleep. The booking is in the calendar.
Yours, written out
Sixteen trades, and the script is different in every one.
What it asks first, how it asks it and what it does with the answer are not the same for a law firm as for a dental clinic.
Pick a trade
Real estate
It's 8:48 on a Wednesday. The branch shut two hours ago and it's ringing.
Restaurants
The phone rings at the host stand while you walk a six to table twelve.
Law firms
Both partners are in court, and the phone is having its busiest hour.
Auto sales & service
Three cars are being written up at the counter and the phone is going.
Logistics & dispatch
Half past four on a Friday, and the other line is one of your drivers.
Salons & spas
Gloves on, tint on, timer running — and the phone is across the room.
Veterinary
It's 8.50. Eight ops to admit, and every hand in the building is full.
Insurance
It's 12:40. The desk is at lunch and the phone has never been busier.
Property management
It's twenty to ten on a Monday and the weekend arrives at once.
Hotels & hospitality
The building is open all night. The office shut at five.
Financial services
It's the twenty-ninth, and you're forty minutes into the agent line.
Retail & e-commerce
It rings while the morning's delivery is in bits on the stockroom floor.
Schools & tutoring
Half eight: the one person who may answer is counted in a room.
Gyms & studios
Nine on a Sunday: eleven members training, nobody behind the desk.
Clinics & dental
The busiest hour on your phone is the hour you unlock the door.
A caller, in this tradeSample
There's water coming through the kitchen ceiling. I've turned it off at the mains, I think.
What it does
Takes the postcode, checks what today still has left in it, and books the first start your diary can actually support. Then it pages you, before the van has moved.
From the instructions it starts with
“Never quote a price for a job before a technician has assessed it.”
Quoted from the template a new home services agent starts with. You can edit it.
A caller, in this tradeSample
Is the three-bed on Milton Road still available? I saw it on Rightmove last night.
What it does
Reads back only what the listing actually says, then asks what a negotiator would ask — is there a house to sell, and is there a mortgage agreed in principle — before it offers a viewing the diary can support.
From the instructions it starts with
“Never confirm a property is still available without saying it's subject to confirmation, listings change quickly.”
Quoted from the template a new real estate agent starts with. You can edit it.
A caller, in this tradeSample
Have you got a table for four tonight? Any time, really — we're not fussy.
What it does
Checks the book before it says a word, offers only the times it actually has free, and texts her the one she takes with the street name. If tonight is committed it says so and offers the waitlist.
From the instructions it starts with
“Never guarantee a specific table, view or seating area; note it as a request.”
Quoted from the template a new restaurants agent starts with. You can edit it.
A caller, in this tradeSample
A bloke knocked on the door and handed me an envelope. It says I've got fourteen days.
What it does
Writes the date off the seal exactly as he reads it out and says nothing whatsoever about what fourteen days from it comes to. Takes both parties for the conflict check, then finds him the first appointment there is.
From the instructions it starts with
“Never provide legal advice or opinions about a caller's situation, no matter how simple the question seems.”
Quoted from the template a new law firms agent starts with. You can edit it.
A caller, in this tradeSample
My MOT runs out Thursday. Have you got anything before then? Anything at all.
What it does
Takes the reg and reads it back, then searches for the last slot before her expiry date rather than the next one free — and texts her the time and what to bring with her.
From the instructions it starts with
“Never quote an exact repair cost or timeline without noting it depends on inspection, prices vary by what the technician finds.”
Quoted from the template a new auto sales & service agent starts with. You can edit it.
A caller, in this tradeSample
Machine's down at Wednesbury. Part's sat in Redditch. Can you have it here by five?
What it does
Takes both postcodes, the pieces, the weight and what's taking it off at each end, then pages traffic with the deadline on it. It does not say yes to five o'clock. The man holding the board says that, once he has seen which vehicle is free and what hours the driver has left on his card.
From the instructions it starts with
“Never confirm a pickup, a delivery time or a price until dispatch has confirmed it.”
Quoted from the template a new logistics & dispatch agent starts with. You can edit it.
A caller, in this tradeSample
I want to go blonde. I've got box dye on it from about six months ago.
What it does
Doesn't decide what that is. It puts her in for a consultation with a colourist and the five-minute allergy alert test, and writes “box dye, six months ago” down as she said it for whoever opens the card.
From the instructions it starts with
“Never promise that a specific stylist or therapist is available without checking.”
Quoted from the template a new salons & spas agent starts with. You can edit it.
A caller, in this tradeSample
He's off his food since last night and he's just not himself. I don't know if it can wait.
What it does
Takes the words down unaltered — not himself, not right — and looks at what today still has in it. It books the vet rather than the nurse, because that is the cheap mistake; whether it could have waited is never its sentence.
From the instructions it starts with
“Never diagnose, never suggest a medication or dose, and never tell an owner it is safe to wait.”
Quoted from the template a new veterinary agent starts with. You can edit it.
A caller, in this tradeSample
I picked up a second van this morning. Can you stick it on the policy before I drive it?
What it does
Takes the request down the way he says it, puts a time on it, tells him plainly that nothing is on cover until a licensed person adds it with the carrier — and pages that person while he is still on the line.
From the instructions it starts with
“Never confirm that something is covered, that a claim will be paid, or how much will be paid.”
Quoted from the template a new insurance agent starts with. You can edit it.
A caller, in this tradeSample
Do I ring you or the landlord about a blocked sink? I don't know if that's your job.
What it does
Checks the address against your own managed list, then takes which flat, what is happening, since when, who is in the household and when they can give access — and puts the time on it, because from that minute a landlord is on notice and the log is the evidence, for both sides.
From the instructions it starts with
“Never promise when a contractor will arrive, or that a repair will be free of charge; say the team will confirm.”
Quoted from the template a new property management agent starts with. You can edit it.
A caller, in this tradeSample
Have you got a double for tonight? We're forty minutes away and everywhere's full.
What it does
Checks tonight before it says a word about it, reads the rate off your own sheet, and pencils it in with her mobile on it. If there is nothing, she hears no vacancies while she can still turn the car around.
From the instructions it starts with
“Don't guarantee specific room types, tables, or availability without noting it's subject to confirmation.”
Quoted from the template a new hotels & hospitality agent starts with. You can edit it.
A caller, in this tradeSample
It's the twenty-ninth and I haven't done my return. Can anybody still take it on?
What it does
Answers on the first ring in the two weeks your phone is unstaffed on purpose, takes what a preparer needs before deciding — trade, turnover band, whether they've ever filed — and pages a person while the caller is still talking. It says nothing about whether the date can be met, because it isn't the one who'd have to meet it.
From the instructions it starts with
“Never give specific financial, investment, or tax advice, and never recommend a specific financial product.”
Quoted from the template a new financial services agent starts with. You can edit it.
A caller, in this tradeSample
Have you got the brown walking boots in a five and a half? I'd come over from Sedbergh.
What it does
It cannot see your shelves and it says so in the same breath. It gets the line and the size down as she said them, puts them in front of whoever is on the floor with her number attached, and tells her only what the shop can actually promise — the price, the closing time and the put-by rule.
From the instructions it starts with
“Don't promise a specific refund amount or timeline without confirming the store's actual policy.”
Quoted from the template a new retail & e-commerce agent starts with. You can edit it.
A caller, in this tradeSample
Hiya, it's Leanne, Ollie's mum — he's been sick in the night, he's not in today.
What it does
Takes the child's name, his room and the reason in her own words, reads it back, and puts it in front of the manager while the register is still open — so nobody spends the morning ringing emergency contacts about a child who is asleep at his nan's.
From the instructions it starts with
“Never guarantee admission, a specific scholarship amount, or financial aid outcome, always direct these questions to the appropriate office.”
Quoted from the template a new schools & tutoring agent starts with. You can edit it.
A caller, in this tradeSample
Do I need to book, or can I just turn up to the six fifteen?
What it does
Offers the start times your timetable still shows free and books the one she says yes to, then texts it to her. What it will not do is tell her how many places are left: nothing it can call counts the room.
From the instructions it starts with
“Never give medical, injury or nutrition advice.”
Quoted from the template a new gyms & studios agent starts with. You can edit it.
A caller, in this tradeSample
I've been up all night with it and the whole side of my face has come up.
What it does
It does not grade it. Her name, the number she is on, what she said typed exactly as she said it, marked urgent — and a human on it while she is still talking: the desk if you're open, the on-call phone if you're not. The word abscess never leaves its mouth.
From the instructions it starts with
“Never provide medical advice, never diagnose symptoms, and never suggest medications or treatments, even if asked directly.”
Quoted from the template a new clinics & dental agent starts with. You can edit it.
Built with you
Your phone script, built into an agent that follows it
What it does
A voice agent built on how your business actually answers the phone.
From the instructions it starts with
“It always says it’s an AI assistant, and that line can’t be removed.”
Said up front on every custom build.
What the caller hears
Shape it in plain language
Pick a register and one of 14 languages. When you don't write your own greeting, this is the code that writes your agent's first line — and the sentence saying it's an AI is in every version.
Greeting preview · Northside Studio, a made-up business
Thank you for calling Northside Studio. This is Ava, an AI assistant. How can I help you today?
It tells every caller it is an AI
Tone
Language
In the language it is answering in, in the opening line, with no setting that turns it off — a custom greeting written without it has it added.
English · Professional · written by the app's own greeting code · generated voice
Knowledge Base
An agent that answers from your own documents
Add your price lists, policies, FAQs and web pages once. When a caller asks, your agent finds the part that answers them and says it in plain words — and when the answer isn't written down, it falls back on the words you've given it.
Sample knowledge base · Northside Studio
- Caller: I use a wheelchair — is it easy to get in? Agent: Yes — the entrance is step-free, and there's a lift to every floor. (Answered from FAQ page)
- Caller: How much is an hour of sports massage? Agent: An hour of sports massage is $85. Would you like me to look for a time this week? (Answered from Price list)
- Caller: Can I go to the gym straight after my session? Agent: Best to skip heavy training for a day — a walk is fine. And drink plenty of water today. (Answered from Aftercare)
- Caller: Do you do home visits? Agent: I don't have an answer for that, and I don't want to guess — I'll ask the team to call you back today. (Not in the documents · your fallback message)
Where your documents stop, it says so
Like any AI, it can occasionally get something wrong. Short, clear documents and a few test calls keep that rare.
After the call
When the call ends, the follow-up starts on its own
Set a rule once — a missed call, an unhappy caller, a word you listen for — and every call that matches is passed on when it ends: a message to your team in Slack, a tag on the call, or a webhook to your CRM or automation tool.
Sample calls
The call: +1 555 0129, Ended, 3:05, Positive. New customer asked for a quote on a bathroom refit; prefers a call after 5pm.
The rule: When Call ended. Then:
- Send webhook, POST crm.example.com: 200 OK.
- Tag the call, sent-to-crm: Tag added.
Where it lands: POST https://crm.example.com/inbound/calls, 200 OK · Tag the call: sent-to-crm
Run completed · 2 of 2 actions
Google Workspace, in beta
Connect your Google account and the same rules can write into Gmail, Sheets, Calendar and Docs. It's in beta, so what each one does may still change as we refine it. Google steps run on Pro and above.
Slack, Zapier, Make and n8n are trademarks of their respective owners. Neuro Tech Voice sends data to them through their standard webhook features and is not affiliated with or endorsed by them.
Gmail™, Google Sheets™, Google Calendar™ and Google Docs™ are trademarks of Google LLC. Neuro Tech Voice is not endorsed by Google.
What it costs you
Say how busy your phone is and the bill does itself.
You buy minutes. There is no seat to add, and one agent comes with every plan.
Starter
$49.00 a month
$1.63 a day
or $40.83/mo billed yearly
400 min included
then prepaid extra minutes at $0.20
Cheapest up to 5 calls a day
Start free5 free minutes, no card
What every paid plan has
- Answers from your own documents
- Transcripts of your calls, kept
- Confirmation texts to your callers
- Outbound calls you start from the dashboard
- Prepaid extra minutes whenever you need more
Growth
$99.00 a month
$3.30 a day
or $82.50/mo billed yearly
1,000 min included
then prepaid extra minutes at $0.20
Cheapest for 6–14 calls a day
Start free5 free minutes, no card
Everything in Starter, plus
- 2.5× Starter's minutes
- Under $0.10 a minute when all 1,000 are used
Pro
Our pick$249.00 a month
$8.30 a day
or $207.50/mo billed yearly
3,000 min included
then prepaid extra minutes at $0.20
Cheapest for 15–35 calls a day
Start free5 free minutes, no card
Everything in Growth, plus
- Call recordings
- Google Workspace, in beta: Gmail, Sheets, Calendar and Docs
- 30-day call analytics
- Clone your own voice
- Custom integrations, set up by our team
- 24/7 priority support from a real person
Business
$499.00 a month
$16.63 a day
or $415.83/mo billed yearly
5,000 min included
then prepaid extra minutes at $0.20
Cheapest for 36–62 calls a day
Start free5 free minutes, no card
Everything in Pro, plus
- 90-day call analytics
- 3× Pro's voice-lab allowance
- 30 test calls a day, up from 20
- A setup call with our team to get your agent live
- A monthly review of your calls with our team
Scale
$990.00 a month
$33.00 a day
or $825/mo billed yearly
15,000 min included
then prepaid extra minutes at $0.20
Cheapest from 63 calls a day
Start free5 free minutes, no card
Everything in Business, plus
- 3× Business's minutes
- Under $0.07 a minute when all 15,000 are used
- Priority onboarding
Enterprise
Priced with you
For call volumes past Scale, or terms of your own.
Everything in Scale, plus
- Minutes and a rate set with you
- The largest voice-lab allowance
- 50 test calls a day
- A written SLA
- A named contact
Prices are in US dollars and exclude VAT. “Cheapest for” compares our plans at about four minutes a call, every day of the month; a day is the plan fee over thirty.
Work out the bill
Calls on a normal day
Starter is the cheapest up to 5 calls a day.
More than 80 calls a day? Scale's 15,000 minutes cover about 125 a day; past that, talk to us about Enterprise.
- 3 calls × 4 min × 30 days
- 360 min
- Starter plan fee
- $49.00
- Included in the plan: 360 of 400 min
- $0.00
Our estimate, a month
$49.00That's $1.63 a day, about $0.54 a call.
Assumes about four minutes a call, every day of the month. Your number, $1.15 a month, is billed on its own.
Calls pause when your minutes run out
Unless you add prepaid extra minutes at your plan's own rate, less in bigger packs, or turn on auto top-up so a pack is bought before you run low. Nothing is billed after the fact.
Change plan or cancel whenever
From your billing settings: a change between paid plans applies right away and is prorated; a canceled plan runs to the end of the period you paid for.
No setup fee
On any plan. A custom build is quoted on its own.
Your number at carrier cost
$1.15 a month, with nothing on top.
Five free minutes, fourteen days, and no card.
Set it up, give it your documents and ring it yourself — test calls run on the real agent and never touch the five minutes. What the free fortnight cannot give you is a line: a number is bought separately, so until you buy one it answers you and nobody else. Choose a paid plan when you launch and its first fourteen days are free as well, with up to 100 minutes before the first payment.
How the bill is worked out
Prices are in US dollars and exclude VAT. Two assumptions sit on the receipt above so you can argue with them: a call runs about four minutes, and the agent answers every day of the month, weekends included. A third is not an assumption — minutes are rounded up on each call, so ninety seconds costs two. Past a plan's allowance the receipt adds the prepaid extra minutes the month uses, at that plan's own rate: the per-minute price of the smallest pack. Packs are bought whole, 100-minute packs being the smallest, so you pay for the whole pack and the minutes the month doesn't use carry over, because extra minutes never expire. Bigger packs cost up to 12% less, and without extra minutes calls pause until the next month's minutes arrive. Annual billing takes two months off the fee; the price of extra minutes does not move.
Before you hand it your phone
Four things you can check yourself.
We keep your transcripts in the EU
Transcripts and call summaries are in eu-west-1, Ireland, and are deleted with the call; we never copy recordings there. The providers that keep them, and any voice provider with its own copy of a call, are named in the FAQ rather than papered over, country included where we have confirmed it.
eu-west-1
It hands the call to a person
Three ways in: a caller asks for somebody, a rule you wrote in your own words is met, or your instructions send that kind of question to a person. It dials only the people you listed, names them before it dials, and if nobody picks up it tells the caller and leaves the team the message.
3 ways in
It tells every caller it is an AI
In the language it is answering in, in the opening line, with no setting that turns it off — a custom greeting written without it has it added.
14 languages
An EU company, under EU law
Registered in Romania; the legal name, the CUI and the address are at the foot of this page. There is no certification badge on this site, because we hold none.
CUI: 53666540
- Based in the EU
- GDPR data-subject rights
- DPA available on request
- Encryption in transit
- Row-level security
- No card numbers stored
- Google API Limited Use
- Deleted after account closure
What stops people
Five doubts, in the order they arrive.
+40 774 566 367
What happens when it can't handle the call?
It puts the caller through to a person, and only to a person you listed. You name who can take a live transfer and write the conditions in your own words — a complaint, anything about an invoice, a caller who simply asks for somebody — and when one is met it says who it is connecting them to before it dials. What it does not do is brief them. This is a straight transfer, so your colleague picks up cold and reads the transcript afterwards rather than hearing it first. If nobody answers inside twenty-five seconds the caller is told so, and the message goes to the team rather than the line going quiet.
What if it gets something wrong?
You find out the same day, not at the end of the month. Every call is transcribed, and the summary is not allowed to flatter itself: it may only say an appointment was booked, moved or cancelled, or that a call was transferred, if the tool that does it actually succeeded — the model's account of the call is overruled by what happened. If a caller talks over it, the transcript and the agent's own memory are cut back to the words she actually heard. Corrections go into its instructions and take effect on the next call. It does not learn from calls on its own, and we would rather tell you that than let you find out.
Set its register yourselfWhere do the recordings and transcripts live?
We keep transcripts and call summaries in the EU, in our database in Ireland, eu-west-1; recordings are never copied into it, and we will not pretend every service a call passes through is in the EU. When Twilio, which carries the phone line, records a call, it keeps the recording in the United States. A call answered by ElevenLabs' agent leaves its transcript, and can leave its audio, with ElevenLabs, which keeps them in the United States too. A call that uses Cartesia, for its agent or for speech recognition and voice, can leave its audio and transcript with Cartesia, in a country we have not confirmed. Deleting a call goes to those providers first: Twilio's recording, ElevenLabs' conversation and the call Cartesia's agent ran are deleted before ours, and if one of those deletions fails, the call stays here and you can try again. Recordings come with the plan — off on the trial, Starter and Growth, on from Pro upward, where each agent has a switch to turn them off — while transcripts are kept on every plan.
Do I need a new phone number?
A new one. You buy a local number inside your dashboard in seconds, on its own monthly subscription at $1.15 — the carrier's own cost, passed through with nothing on top — and you release it whenever you like to stop the charge. Two things go with that and neither is in our favour: porting your existing number in is not supported yet, so today this sits alongside your current line rather than replacing it, and the twenty-one countries you can buy a number in do not include Romania, because Romanian numbers need a regulatory bundle we have not done.
What happens when my included minutes run out?
Calls pause until you add minutes. A plan's minutes reset every month; once they are used up, the agent stops taking new calls, and a call already under way runs only until the minutes left are spent. On a paid plan you add minutes yourself, prepaid: packs of 100 to 2,500 minutes at your own plan's rate, $0.20 a minute on every service plan ($0.18 to $0.25 on the online-store plans), and up to 12% less in the bigger packs. They never expire and are only spent once the month's minutes are gone, and auto top-up can buy a pack for you whenever you run low, as long as the charge to your card goes through. Nothing is billed after the fact. If you find yourself buying minutes every month, the calculator above says when a bigger plan is cheaper. The free trial cannot buy minutes: when its five minutes are gone the agent stops answering and your callers hear that the call can't be taken.
Work out the billGet started
Start with the call you'd hate to miss
Company, tone, voice, go live: four screens, then a test call to hear how it sounds.
5 free minutes for 14 days · No card needed
About this page
- Northside Studio and Ava
- A made-up business and agent name. They are used in the sample calls, the greeting and the knowledge base.
- The calls and the knowledge base
- Written for this page, days and times included. The voices are AI-generated with Cartesia text-to-speech; nobody was recorded.
- The trade callers
- Sample lines written for the industry pages and read by AI-generated voices. The callers, and the people they mention, are made up.
- The follow-up runs
- Sample calls and sample results, written for this page. The webhooks post to example.com addresses.
- Phone numbers and web addresses
- From the 555-01xx range kept for fiction, and example.com.
- The greetings
- Written by the app's own greeting code for these sample names, and spoken by AI-generated Cartesia voices: in every language but English, the one the app uses by default.
- The trade instructions
- Quoted from the template a new agent starts with. Owners can edit them.
- Trade scenes
- Drawn live in WebGL for this site.
- The bill estimate
- Assumes about four minutes a call, every day of the month.
- Bookings and Google Workspace
- It's in beta, so what each one does may still change as we refine it. Booking by phone and Google steps run on Pro and above, and confirmation texts on Starter and above. Gmail™, Google Sheets™, Google Calendar™ and Google Docs™ are trademarks of Google LLC. Neuro Tech Voice is not endorsed by Google.
- Slack, Zapier, Make and n8n
- Slack, Zapier, Make and n8n are trademarks of their respective owners. Neuro Tech Voice sends data to them through their standard webhook features and is not affiliated with or endorsed by them.
- Rightmove
- Named in a trade caller's line. Rightmove is a trademark of its owner; Neuro Tech Voice is not affiliated with it.
- Twilio, ElevenLabs and Cartesia
- Named in the FAQ, on where a call is kept. They are trademarks of their respective owners; Neuro Tech Voice runs calls on their services, and none of them endorses this page. Cartesia also generates every voice you can play on this page.
